Summary of Position: The Sal’s Pizza General Manager oversees and coordinates the planning, organizing, training, and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation at Sal’s Pizza Stores.
The ideal candidate for this position will have:
Customer service orientation
Relish and thrive on a challenge
Team player attitude
Willingness to follows rules
Ability to follow through
Have knowledge of service and food and beverage.
YOUR DUTIES WILL INCLUDE:
Ensure that all guests feel welcome are given responsive, friendly, and courteous service at all times.
Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
Achieve company objectives in sales, service, food cost, labor cost and quality, appearance of facility, sanitation and cleanliness through training of employees and by creating a positive, productive working environment.
Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
Make employment disciplinary and termination decisions consistent with Human Resources guidelines for approval or review.
Assume duties of other team mates when one is out due to personal or other work-related obligations. Continually strive to develop staff in all areas of managerial and professional development.
Prepare all required paperwork, including New hire forms, terminations, reports, and schedules in an organized and timely manner.
Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
Ensure that all products are received in correct unit count and condition and that deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
Work with the General Manager and/or District Manager to research under-performing areas of the department/store, and help to create appropriate solutions to combat these negatives
Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures.
Fully understand and comply with all federal, state, county, and municipal regulations that pertain to health, safety, and labor requirements of the store employees and guests.
Be available to work a flexible schedule that will shift as operation needs shift (includes working nights, weekends, and holidays) – As the manager you are required to work as many hours above 40/week as the job takes to get it done.
Manage staff in the absence of the General Manager. This includes restocking in all store areas and ensuring that the front-end is operating efficiently.
Recruit and train restaurant employees.
Assist in inventory control and budgeting.
Other duties as assigned.
3-5 years’ experience of front-of-the-house operations and/or assistant management positions.
Proficiency with Microsoft Office software.
Possess basic math skills and have the ability to operate a cash register or POS system.
Be able to work in a standing position for long periods at a time (up to 5 hours).
Be able to reach, bend, stoop, and frequently lift up to 50 pounds.
Must have the stamina to work 50 to 60 hours per week.